The sorry state of Google Allo & what users are saying

Google Allo was met with a lot of hype and enthusiasm when it was announced way back in Google’s I/O press conference. Since then, most Android enthusiasts have tried Allo, and then simply abandoned it. Although there is a percentage of people still using Allo as their primary communication app, the numbers haven’t been impressive so far. Allo was launched in an already crowded marketplace, with players like WhatsApp, Facebook’s Messenger and even Google’s own Hangouts. Many jumped back to WhatsApp and Messenger, realizing the user base was almost nonexistent, and the most required features like a web client weren’t implemented, which is still not implemented this day. The users took it to social media and discussion boards to voice their concerns about Allo.

Allo was always a pipe dream. I think even Google knew it was a moonshot. For those of who think SMS fallback will save it, think again. SMS fallback was in Hangouts and it was a failure. Google simply cannot make an iMessage clone since it simply doesn’t have full control of Android and what phones have their default sms app set at.

This was really a missed opportunity. Google could have made Allo the default Messaging app on ALL Android devices if they had added SMS support. This would not only make Allo universal but also very convenient, as there would no be one app for both communications through web and cellular. Apple’s iMessage pulls this off perfectly, and it would have been nice to see Allo emulate that.

I did – I’ve uninstalled Allo.

Ouch. The lack of users in Allo left many people no reason to keep using the app. Sure, the assistant could be useful at times, but the same can also be achieved using the Google App. Quick replies were convenient, but it was not a groundbreaking feature. When you can’t really message anyone from your Contacts using the app, then why use it at all?

Allo very badly needs a web version. Lack of this is the sole reason me and my entire family and friend group cannot switch over to using it.

All major communication apps have some form of a web client. Facebook’s Messenger is available on their website, Hangouts us accessible through Gmail and even WhatsApp has decent (although weirdly implemented) web client. It is just more convenient to switch between devices seamlessly and still have your conversations in one place, and should have been launched along with Allo, or must have been introduced in a short span of time. Allo still doesn’t have a web-client, and no wonder people are turned off.

Totally agree….WhatsApp backs up to Google Drive…but Allo (made by Google) does not?! Sounds kind of backwards

It is quite ironical that a Google product doesn’t use Drive to backup its data, while a third-party app, like WhatsApp, does. Important conversations get lost sometimes due to a number of reasons, and a Cloud Backup system would have easily solved that.

The app is great but I feel Allo and duo should be one app. Would love the option to message, call, and video chat with my contacts without having to use multiple apps. Now I’m using Facebook Messenger, Whatsapp and Allo. The first 2 can do all so I expect the same from Allo.

It would have been nice if Google combined Allo and Duo and made a single app for all communications…. Wait, wasn’t that Hangouts?

There are many reasons why Allo hasn’t taken off. SMS integration is one of them, and it would have been the perfect messaging app if they had added that. It would have had more users, and the key to a communications app is more users.

Are you still using Allo? What do you think about it? Let us know in the comments section.

via Google Product Forums